Downside, ZALORA.

Maybe you've already read my past posts about enjoying online shopping in ZALORA. I guess I enjoyed and trusted it too much, too early.

FRIDAY...
My LAD top, a sheer one.

Cousin's shorts, Mom's Kipling bag and my LAD pants.

Mom's and househelp's top.

Mom's stretch denims and top.

I understand that Zalora is in the process of moving to a new home, thus causing delivery delays. BUT, a big butt --you gave me your word, you set your own deadline and I believed and trusted and tried to understand. I gave a week. Isn't a week enough for people behind Zalora to prepare and ship out my items? And isn't it that every human from Zalora has their own job assignments? Don't tell me that the customer support people were the ones who threw all the stuffs in the truck, drove the truck to Paranaque and unloaded and piled them in your warehouse? For me, a week was enough.

Sana you opted to shut down your webstore for a week na lang and re-opened when you're all ready to go and serve! And not leave your loyal customers shopping, paying, hanging and waiting for nothing. When you look at this issue from any angle, customers are so kawawa. Very helpless. We can't do anything about it eh? All we can do is WAIT. I don't want to be Claudine now, not tomorrow, not ever! Zalora, you can do better. 

sad,
anne.

1 comment:

  1. thanks for the post... not as worse as metrodeal i guess...

    ReplyDelete

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